Frequently Asked Questions
What does Digital Vortex Technologies Limited do? +
We develop custom web and mobile solutions tailored to businesses, institutions, and individuals—specializing in school systems, finance apps, and operations management systems.
How can I request a demo of your systems? +
You can request a demo by filling out our form on the homepage or contacting us directly via the "Contact Us" page. A confirmation email will be sent to you with the next steps.
Do you offer system customization? +
Yes. All our systems can be customized to match your specific operational workflows, branding, and security requirements.
Where are you located? +
We are based in Lusaka, Zambia. Our office is located at Kalonga corner, Marapodi Road, Mandevu.
How do you handle data privacy and security? +
We implement strict security protocols, including data encryption, secure user authentication, and regular backups to protect all user data.
What industries do you serve? +
We serve a wide range of industries including education, finance, logistics, HR, and church/ministry operations.
Can I integrate your system into my existing business workflow? +
Absolutely. Our systems are designed with modularity and integration in mind. We can assess your current infrastructure and offer seamless integration support.
Do you provide training or onboarding? +
Yes. We provide virtual and onsite onboarding sessions for staff and users to ensure smooth adoption of our systems.
What are your support hours? +
We offer support Monday to Saturday from 8:00 AM to 6:00 PM CAT. Emergency support is available 24/7 for enterprise clients.